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Shipping & Delivery
Welcome to our online store! Please review our shipping policy below to ensure a smooth and timely delivery of your order.
1. Order Processing Time
All orders are processed within 1-3 business days uusally(if not, we will contact you by email to explain). Please note that the processing time does not include weekends or holidays. Orders placed after 12 PM (noon) EST will be processed the next business day.
2. Shipping Methods
We offer a variety of shipping methods to accommodate your needs, including Standard Shipping and Express Shipping like DHL, Fedex, UPS, etc.. IF you need any special shipping, please contact us to confirm. Shipping costs are calculated based on the weight and destination of your order. During checkout, you will be able to choose your preferred shipping method and see the corresponding cost.
Usually, we will ship out the parcels by the default shipping method. However, we will change the shipping method under some situations like remote area, better shipping methods for both sellers and buyers.
We shall notify buyers by email if we are going to change the shipping methods, if there is no reply within 24 hours, we will ship them out directly.
If we need more information from buyers, we will contact by email and wait for reply, if there is no reply within 24 hours, we will not bear any loss caused.
3. Delivery Time
Delivery times vary depending on the shipping method chosen and your location. Standard Shipping typically takes 7-14 business days(it may also take longer, there is Estimated Delivery Time for reference when you choose the destionation country and shipping method), while Express Shipping offers faster delivery. Please note that delivery times may be delayed due to unforeseen circumstances, such as customs inspections or weather delays.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress online.
5. Customs and Import Fees
Please be aware that customs and import fees may apply to international orders. These fees are not included in your shipping cost and are the responsibility of the recipient. We recommend checking your country's customs policies before placing an order. Thank you for shopping with us! If you have any questions about our shipping policy, please feel free to contact our customer service team for assistance.
1. Order Processing Time
All orders are processed within 1-3 business days uusally(if not, we will contact you by email to explain). Please note that the processing time does not include weekends or holidays. Orders placed after 12 PM (noon) EST will be processed the next business day.
2. Shipping Methods
We offer a variety of shipping methods to accommodate your needs, including Standard Shipping and Express Shipping like DHL, Fedex, UPS, etc.. IF you need any special shipping, please contact us to confirm. Shipping costs are calculated based on the weight and destination of your order. During checkout, you will be able to choose your preferred shipping method and see the corresponding cost.
Usually, we will ship out the parcels by the default shipping method. However, we will change the shipping method under some situations like remote area, better shipping methods for both sellers and buyers.
We shall notify buyers by email if we are going to change the shipping methods, if there is no reply within 24 hours, we will ship them out directly.
If we need more information from buyers, we will contact by email and wait for reply, if there is no reply within 24 hours, we will not bear any loss caused.
3. Delivery Time
Delivery times vary depending on the shipping method chosen and your location. Standard Shipping typically takes 7-14 business days(it may also take longer, there is Estimated Delivery Time for reference when you choose the destionation country and shipping method), while Express Shipping offers faster delivery. Please note that delivery times may be delayed due to unforeseen circumstances, such as customs inspections or weather delays.
4. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order's progress online.
5. Customs and Import Fees
Please be aware that customs and import fees may apply to international orders. These fees are not included in your shipping cost and are the responsibility of the recipient. We recommend checking your country's customs policies before placing an order. Thank you for shopping with us! If you have any questions about our shipping policy, please feel free to contact our customer service team for assistance.
